To file a warranty claim
To file a warranty claim, forward a legible sales slip that includes the retailer name and address, date of purchase, carpet manufacturer, style identification, a brief description of the problem, and at least 10-12 tufts of fiber from the affected areas and a like number from an unaffected area or an unused remnant for comparison to address below. If the carpet is a 100% loop carpet, provide a remnant only - do not remove tufts from carpet itself.
To submit warranty claim information or to obtain further information on this warranty, please write to:
Solutia, Inc.
Wear-Dated® Products Warranty Service
3391 Town Point Dr., Suite 200
Kennesaw, GA 30144
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